Jennifer Schiff

Although a firm’s business process management (BPM) solution often functions separately from its customer relationship management (CRM) software, combining these two tools makes a good deal of sense, say industry experts.  Most, if not all, mid-to-large organizations have some form of customer relationship management (CRM) system. Many of these same companies also have or are […]

Managing a supply chain might not be glamorous, but your business depends on it. Here are recommendations by top supply chain management experts on how to make things run more smoothly and efficiently. Whether you are looking for help in choosing the right supply chain management solution or advice on how to make your supply […]

In an era in which cutting costs is more important than ever, a handful of good customer support and help desk apps can be a particularly worthwhile consideration. Today, businesses looking for a software solution to help them track, manage and rapidly respond to customer queries that come in via phone, email, web forms and […]

Want to squeeze from from your business process management system? BPM experts offer twelve tips for efficiency and productivity. The market for business process management (BPM) software has been strong in recent years, as the promise of greater efficiency led to double-digit growth as the rest of the economy stalled. But as with any enterprise […]

Cloud-based data storage — SAN as a service — is touted as an alternative to in-house storage networking. But are companies really migrating to the brave new world of SAN services? Cloud computing and cloud data storage have been heavily hyped as attractive alternatives to in-house application, server and storage networking. But are enterprises truly […]

In the late 1990s and early 2000s, the idea of grid computing, a type of distributed computing that harnesses the power of many computers to handle large computational tasks, was all the rage, at least among organizations with high-performance computing (HPC) needs. One of the most notable projects to make use of grid computing was […]

Faster than a speeding bullet. More powerful than a locomotive. Able to calculate more than one quadrillion floating point operations per second…. Look, up in the labs of Cray and IBM: It’s high-speed supercomputing on a scale never before seen! Fighting to keep America competitive in the world supercomputing market, the High Productivity Computing Systems […]

With Windows Storage Server continuing to win over small and mid-size customers — with a 53 percent unit share of the 2005 worldwide NASand unified storage market, according to Gartner — and Windows Unified Data Storage Server 2003 making inroads into the enterprise space, Microsoft appears to be the vendor to beat in the storage […]

Greenwich Hospital, a 174-bed facility in Greenwich, Conn., that is part of the Yale New Haven Health System, has always been on the cutting edge of technology. Back in 1993, when most hospitals were still relying on hand-written documentation, Greenwich went electronic, purchasing bedside terminals. Instead of doctors and nurses writing down patients’ initial admission […]