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The certainty we once associated with globalization has suddenly come into question. Brexit in the European Union (EU), Duterte in the Philippines, isolationist candidates in the Netherlands and France, and a Trump presidency in the United States are all signs that voters aren’t supporting global trade as we’ve come to know it over the past […]

Essentially, the customer journey is a long trail of different customer experiences. And just like life is a journey full of many experiences, you want your customers to have long relationships with your organization, filled with many positive experiences. According to McKinsey, 56 percent of all customer interactions happen during a multi-channel, multi-event journey. And […]

Whether we think about it or not, there’s an agreement at work behind the scenes when you visit some websites and use many popular apps. Call it the price of “free.” For every website visit and app use, you agree to give up certain personal data in exchange for whatever information or service you’re using. […]

If you’re a sysadmin who works from home, logs in for after-hours emergency support or simply prefers to work from a laptop in your office, you need to do it securely. Preparation and vigilance are essential in keeping your workstation and network safe from hackers. Anyone who uses a Linux workstation to access and manage […]

The concept of machine learning has been around for decades, primarily in academia. Along the way it has taken various forms and adopted various terminologies, including pattern recognition, artificial intelligence, knowledge management, computational statistics, etc. Regardless of terminology, machine learning enables computers to learn on their own without being explicitly programmed for specific tasks. Through […]

By Dave Packer, vice president corporate and product marketing at Druva Cloud-based applications have become critical to businesses and operations around the globe. But do leading SaaS solutions such as Office 365, Box, G Suite and Salesforce protect their customers’ data with equally critical backup options? Cloud Storage and Backup Benefits Protecting your company’s data […]

By Justin Blanchard, Server Mania Organizations are shaped by the people, equipment, and ideas available to them as much as they are shaped by their intentions and goals. We would all like to think we build organizations that are maximally efficient at achieving our business goals, but in reality we compromise on the perfect organizational […]

By Nitin Donde, Founder and CEO, Talena, Inc. Increasingly, companies understand the central role that data can play in their success, and they respect data as a critical business asset. As a result, companies are more committed than ever to protecting, managing and analyzing data within today’s modern architectures. One thing is certain: for many, […]

Donald Prell is the founder of Datamation magazine – the publication you’re now reading – which he launched in 1957. We invited him to use his long grasp of tech history to predict how today’s technology will impact human life many years from now. As a futurologist, I have been asked to present my scenarios/predictions for […]

by Hari Mankude A recent Forrester survey indicated that spending on big data platforms will grow at twice the rate of spending on traditional IT categories, with platforms like Hadoop and NoSQL databases seeing even greater rates of investment. Much like the way data management capabilities (backup, test data management, archiving, etc.) appeared over twenty […]