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Esther Shein

Esther Shein

Wanted: CIO/Miracle Worker

Careers
November 11, 2002

With technology budgets doing an incredible shrinking act, CIOs must work harder than ever before at prioritizing and learning to make do with less. That’s the observation of IT executive recruiters who are seeing a need for candidates with skill sets that are more multifaceted. “Now more than ever, the CIO needs to be a […]

Getting certified–who foots the bill?

Careers
June 20, 2000

Ron Anthony is a career test taker. And he’s made a career of training people to take tests. For IT certification, that is. So Anthony–who has spent almost $3,000 out of pocket for some 30 exams–is a firm believer in doing what it takes to get certified. As he sees it, it’s a solid means […]

Vendors rise to the customer service challenge

ERP
June 1, 1999

IT Services & Careers Vendors rise to the customer service challenge To build loyalty and gain a competitive edge, vendors today must offer their customers a variety of 24×7 service options. By Esther Shein, Editor-In-Chief June 1999 In this article: Customer service vendor reports by technology With product cycles growing shorter and new acronyms being […]

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