Spam Replaces Security as Top Messaging Priority

Spam has become such an obstacle on enterprise networks that battling it has replaced security as the top corporate priority when it comes to messaging.

A new report from The Radicati Group, Inc., a market research firm based in Palo Alto, Calif., shows that 52 percent of companies rate reducing spam as their top priority. Improving security against information leaks and hackers came in second with 30 percent, and migrating or upgrading messaging software came in third with 28 percent.

The Corporate Messaging Survey shows that the enterprise focus on messaging definitely has shifted over the last three years. In 2001 and 2002, security issues took the top seat. But this year, security has taken a backseat to controlling spam.

And Radicati analysts say that’s no surprise since companies are more flooded with email than ever before. Email traffic, notes the report, has grown 81 percent just since last year. The average corporate email user today receives about 81 email messages a day and sends 29.

And spam — unsolicited commercial email — is making up a significant portion of that email traffic.

On average, 24 percent of incoming email is spam. And the study also shows that 86 percent of companies are taking measures to control it.

When it comes to corporate messaging, instant messaging is fast becoming a topic of great interest.

The Radicati study shows that 70 percent of respondents are using IM. However, only 26 percent have gone so far as to standardize on one corporate-wide solution. The report also shows that casual communications with colleagues continues to be the most common usage of IM in the workplace.

RELATED NEWS AND ANALYSIS

• Ethics and Artificial Intelligence: Driving Greater Equality

  FEATURE |  By James Maguire,
  December 16, 2020

• AI vs. Machine Learning vs. Deep Learning

  FEATURE |  By Cynthia Harvey,
  December 11, 2020

• Huawei’s AI Update: Things Are Moving Faster Than We Think

  FEATURE |  By Rob Enderle,
  December 04, 2020

• Keeping Machine Learning Algorithms Honest in the ‘Ethics-First’ Era

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  November 18, 2020

• Key Trends in Chatbots and RPA

  FEATURE |  By Guest Author,
  November 10, 2020

• Top 10 AIOps Companies

  FEATURE |  By Samuel Greengard,
  November 05, 2020

• What is Text Analysis?

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  November 02, 2020

• How Intel’s Work With Autonomous Cars Could Redefine General Purpose AI

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  October 29, 2020

• Dell Technologies World: Weaving Together Human And Machine Interaction For AI And Robotics

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  October 23, 2020

• The Super Moderator, or How IBM Project Debater Could Save Social Media

  FEATURE |  By Rob Enderle,
  October 16, 2020

• Top 10 Chatbot Platforms

  FEATURE |  By Cynthia Harvey,
  October 07, 2020

• Finding a Career Path in AI

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  October 05, 2020

• CIOs Discuss the Promise of AI and Data Science

  FEATURE |  By Guest Author,
  September 25, 2020

• Microsoft Is Building An AI Product That Could Predict The Future

  FEATURE |  By Rob Enderle,
  September 25, 2020

• Top 10 Machine Learning Companies 2021

  FEATURE |  By Cynthia Harvey,
  September 22, 2020

• NVIDIA and ARM: Massively Changing The AI Landscape

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  September 18, 2020

• Continuous Intelligence: Expert Discussion [Video and Podcast]

  ARTIFICIAL INTELLIGENCE |  By James Maguire,
  September 14, 2020

• Artificial Intelligence: Governance and Ethics [Video]

  ARTIFICIAL INTELLIGENCE |  By James Maguire,
  September 13, 2020

• IBM Watson At The US Open: Showcasing The Power Of A Mature Enterprise-Class AI

  FEATURE |  By Rob Enderle,
  September 11, 2020

• Artificial Intelligence: Perception vs. Reality

  FEATURE |  By James Maguire,
  September 09, 2020